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Privacy Policy

Last Updated: November 6, 2025

At AVICENNA Community ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our services or programs
  • Subscribe to our newsletter
  • Contact us via email or contact forms
  • Participate in surveys or provide feedback

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Payment information (processed securely through third-party payment processors)
  • Health information relevant to your participation in our programs (with your consent)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process your registrations and payments
  • To communicate with you about our programs, retreats, and services
  • To send you newsletters and promotional materials (with your consent)
  • To respond to your inquiries and support requests
  • To personalize your experience
  • To analyze and improve our website and services
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • Consent: You have given explicit consent for specific purposes
  • Contract: Processing is necessary for a contract we have with you
  • Legal Obligation: Processing is necessary to comply with the law
  • Legitimate Interests: Processing is in our legitimate interests and doesn't override your rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing our services, including:

  • Payment processors
  • Email marketing platforms
  • Web hosting services
  • Analytics providers
  • Customer relationship management (CRM) systems

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive it in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Restriction

You have the right to request restriction of processing of your personal information in certain circumstances.

7.5 Objection

You have the right to object to processing of your personal information for direct marketing purposes.

7.6 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

7.7 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at avicenna@avicennacity.org.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Social Media

Our website may include social media features (e.g., Facebook, Instagram, Telegram buttons). These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: avicenna@avicennacity.org

15. Data Protection Officer

For matters related to data protection and privacy, you may contact our Data Protection Officer at:

Email: avicenna@avicennacity.org

16. Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.


By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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